Naquada

Press 1 if you want to stay on hold, press 2 if you have an enquiry… Please enter your home phone number… Argh!!

Its one of my pet hates having to navigate through companies IVR’s or in simple terms those automated systems that get you to press buttons depending on what you want to do.. possibly the worst ever was NTL’s that used to repeatedly drop you back at the top level of the menu..

I’ve always ignored them the best I can, and waited for the ‘If you don’t have a touch tone phone.. please hold..’ I’d much rather talk to someone than a machine..

Well it seems that Paul English is going to get a fair few visitors in the next few days… He’s put together an IVR Cheat Sheet covering pretty much all the major companies in the world that use these automated response systems..

Through the update script the cheat sheet can be updated to cover new companies and countries as people work out how to beat the evil automated system!!

This entry was posted on Monday, December 5th, 2005 at 6:10 pm and is filed under Reporting. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.